Hi. My name is Frances Yllana.
I’m a seasoned Design Leader who has dedicated her career to making everyone’s job easier and more fulfilling, while empowering them with the tools and resources to do their best work possible. Since 2001, I have lead projects and programs from initial briefing to launch day and beyond, with direct responsibility for day-to-day management of strategy, concept and execution, accentuated with an overarching focus on the growth, professional development and well-being of the team members I am dedicated to serve.
Areas of Expertise
Experience / Creative Direction
Design Operations
Project Planning + Management
Career Development and Goal-Setting
Concept + Execution + Delivery
Cross-Functional Communication + Collaboration
Leadership Training
Craft Consistency + Excellence
Mentorship + Coaching
Recent Projects
UI design, research and design system implementation for multiple enterprise clients
Internal knowledge base + intranet
Design operations development + advocacy
Career ladder + expectations development
1:1 process refinement
Annual 360 evaluation re-tooling
Annual curriculum for performance and advancement
Employee Experience journey
Leadership Philosophy
Before anything else, my philosophy is to be a servant first. My primary focus is the growth and well-being of the people and the communities to which I belong. My goal has never been to ascend to a powerful role, but instead to serve a greater group of people, share empowerment and fulfillment, and help people develop and perform to their greatest potential.